Town services on Cape Ann
Which town office handles what, with a phone number and the town's own page. For an emergency, call 911.
Last checked October 21, 2026. Hours change, so use the official link to confirm. Found a wrong number? Email [email protected].
Looking for a business, not a town office? Use the Cape Ann 411 business map.
Gloucester
- City Clerk: Vital records (births, marriages, deaths), dog licenses, business certificates.
(978) 325-5120 · Official page - Election Desk: Voter registration, elections, early voting.
(978) 325-5120 · [email protected] · Official page - Treasurer: Pay bills, payroll questions.
(978) 325-5140 · Official page - Collector: Property tax, excise tax and water bill payments.
(978) 325-5150 · Official page - Assessors: Property values and abatements.
(978) 325-5160 · Official page - Inspectional Services: Building, electrical, plumbing and gas permits.
(978) 325-5210 · Official page - Health Department: Septic, food inspections, health permits.
(978) 325-5260 · Official page - Community Development: Planning, zoning, conservation, grants.
(978) 325-5230 · Official page - Department of Public Works: Trash and recycling, streets, water and sewer.
(978) 325-5600 · Official page - Engineering: Street and utility plans.
(978) 325-5220 · Official page - Harbormaster: Moorings, boat launches, waterways.
(978) 325-5750 · Official page - Shellfish Department: Shellfish permits and closures.
(978) 325-5759 · Official page - Council on Aging: Senior programs and rides.
(978) 325-5800 · Official page - Veterans Services: Benefits and help for veterans.
(978) 325-5730 · Official page - Police Department: Non-emergency calls, records, permits.
(978) 325-5400 · Official page - Fire Department: Fire safety, burn and inspection permits.
(978) 325-5300 · Official page - Mayor's office: City services questions and referrals.
(978) 325-5100 · [email protected] · Official page
Rockport
- Town Clerk: Voting, vital records, dog licenses.
978-546-6894 · Official page · Hours: Mon, Wed, Thu 8 a.m. to 4 p.m.; Tue 8 a.m. to 6 p.m.; Fri 8 a.m. to 1 p.m. - Town Administrator: Town services questions, business questions.
978-546-5183 · [email protected] · Official page - Treasurer / Collector: Pay tax and water bills.
978-546-6648 · Official page - Assessors: Property values and abatements.
978-546-2011 · Official page - Inspectional Services: Building and trade permits.
978-546-9218 · Official page - Health Department: Septic, food inspections, health permits.
978-546-3701 · Official page - Department of Public Works: Trash and recycling, streets, water.
978-546-3525 · [email protected] · Official page - Police Department: Non-emergency calls, records.
978-546-1212 · Official page - Fire Department: Fire safety, burn and inspection permits.
978-546-6750 · Official page - Conservation Commission: Wetlands and conservation permits.
Official page
Essex
- Town Clerk: Voting, vital records, dog licenses.
978-768-7111 · Official page · Hours: Mon to Thu 7:30 a.m. to 3:30 p.m. Call ahead for vital records. - Town Administrator: Town services questions, business questions.
978-768-6531 · Official page - Treasurer / Collector: Pay tax and water bills.
978-768-4519 · Official page - Board of Assessors: Property values and abatements.
978-768-7831 · Official page - Building Inspector: Building permits.
978-768-2514 · Official page - Board of Health: Septic, food inspections, health permits.
978-768-7614 · Official page - Public Works: Trash and recycling, streets, water.
978-768-6262 · Official page - Police Department and Harbormaster: Non-emergency calls, harbor questions (harbormaster is option 3).
(978) 768-6200 · Official page - Fire Department: Fire safety, burn and inspection permits.
978-768-6363, ext. 5050 · Official page - T.O.H.P. Burnham Library: Books, programs, town history.
978-768-7410 · Official page
Manchester-by-the-Sea
- Town Clerk: Voting, vital records, dog licenses.
978-526-2040 · [email protected] · Official page · Hours: Town Hall: Mon to Wed 8:30 a.m. to 5 p.m.; Thu 8:30 a.m. to 6:30 p.m.; closed Fri. - Town Administrator: Town services questions, business questions.
978-526-2000 · [email protected] · Official page - Treasurer / Collector: Pay tax and water bills.
978-526-2030 · Official page - Assessor: Property values and abatements.
978-526-2010 · Official page - Building: Building permits.
978-526-2010 · Official page - Board of Health: Septic, food inspections, health permits.
978-526-7385 · Official page - Department of Public Works: Trash and recycling, streets, water and sewer.
978-526-1242 · Official page - Police Department: Non-emergency calls, police logs.
978-526-1212 · Official page - Fire Department: Fire safety, burn and inspection permits.
Official page
Manchester-by-the-Sea town website
Common questions
- Vote or register: your Town Clerk (City Clerk in Gloucester).
- Birth, marriage and death records, dog licenses: your Town Clerk.
- Trash, recycling, potholes, water: Department of Public Works.
- Permits for a house project or a business: start with the Town Administrator (or Community Development in Gloucester); they will point you to building, zoning or health.